Safe pEts travel

Safety and secure pet transportation

From dogs and cats to birds and reptiles, we provide customized shipping solutions for all kinds of pets. We work closely with veterinarians and animal welfare organization to ensure the health and safety of all pets in our care . What questions do you have about pet travel? our team is here to help you plan the next adventure with your furry companion

How to book your pet

All pets vet-checked at the agency. You can book your pet online, on the free Pets Transit Agency app or by contacting us..

  • The pet fee is $125 each way and can be added in the Extras section during booking.
  • Not more than two pet per customer is allowed. 
  • A limited number of pets are allowed on each flight, so it’s best to book early. 
  • We know how much you love to spoil your pet, but they’re not allowed in Mint. 
  • Pets are NOT accepted on interline/codeshare bookings, regardless of booking source (petlogisticservices.com, travel agency, partner airline’s website, etc.). 

Know Before You Go

  • Check the vaccination and documentation required for each destination on your itinerary. Know which countries allow pets to enter and which don’t.  
  • Don’t forget your pet’s ID tags and license. 
  • Your pet carrier cannot exceed 17″L x 12.5″W x 8.5″H, and the combined weight of your pet and the carrier must not exceed 20 pounds. The carrier must fit comfortably under the seat in front of you. 
  • Your pet and carrier count as one carry-on bag.  
  • All pets must remain inside the pet carrier while at the airport and on the plane. 

Already paid the pet fee and have your pet’s SSR code? You can check in 24 hours before your flight online, on the Pets Transit Agency app or at an airport kiosk.

  • Once you’re checked in, please stop by a full-service counter—or speak with a Pets Transit Agency crewmember in the self-service lobby—to obtain your special JetPaws® bag tag, which will be attached to your pet’s carrier so everyone knows they’re runway-ready. It also comes with some handy Petiquette® tips. 
  • At the security checkpoint, remove your pet and carry (or walk) it while the pet carrier is x-rayed. Pets are allowed in the TSA Pre✓® line with approved travelers.  
  • Your pet and carrier count as one carry-on bag.  
  • Have a pet stroller? You may gate-check it for no charge to the arrival gate or bag carousel at your destination. 
  • All pets must remain inside the pet carrier while at the airport and on the plane. 
  • Unless you’re at an airport that has a post-security pet relief area (like Pets Transit Agency’s T5 at JFK), you’ll need to exit the airport and return through security if your pet needs to relieve him/herself. 

Pet Travel Checklist.

Traveling with your pet is a breeze when you’re well-prepared and informed. Use the checklist below to ensure you have everything you need for the purr-fect trip:

  • Necessary vaccinations and documentation 
  • ID tags
  • Pet license
  • FAA-approved pet carrier (no larger than 17″L x 12.5″W x 8.5″H)
  • Pet treats and chews (pets ears can pop, too)
  • A favorite toy that has your scent
  • Pet supplies for the trip
  • A pre-flight workout for your pet. That way they’ll adapt more quickly to their new surroundings and sleep